Our Cookie Policy


Welcome to VIZZY's Cookie Policy. Please read this carefully before using www.vizzy.com or such other domains we may provide from time to time (together, our “Websites“), creating an account to access our platform (“Platform“), including to create a profile (“Profile“).

Our Websites and Platform use cookies to distinguish you from other users of our Websites and Platform. This helps us to provide you with a good experience when you browse our Websites and Platform, and also allows us to improve our Websites, Platform and any services we may provide from time to time (“Services“).

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

We use the following types of cookies:

  • Strictly necessary cookies - These are cookies that are required for the operation of our Websites and Platform. They include, for example, cookies that enable you to log into secure areas of our Websites and Platform, use a shopping cart or make use of e-billing services.
  • Analytical or performance cookies - These allow us to recognise and count the number of visitors and to see how visitors move around our Websites and Platform when they are using it or them. This helps us to improve the way our Websites and Platform work, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies - These are used to recognise you when you return to our Websites and Platform. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies - These cookies record your visit to our Websites and Platform, the pages you have visited and the links you have followed. We will use this information to make our Websites and Platform and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

First party cookies

Cookie Title
(Cookie Name)
PurposeCategorisation

(vizzy_ac_to)

Used to allow users to log in and interact with the platform. This cookie specifically stores the authentication token.


Strictly necessary cookie.

(vizzy_re_to)

Used to allow users to log in and interact with the platform. This cookie specifically stores the refresh token.


Strictly necessary cookie.

(vizzy_pe_ro)

Used to allow users to log in and interact with the platform. This cookie specifically stores the user role token.


Strictly necessary cookie.

(vizzy_c_banner)

Used to show/hide the cookie banner depending on whether you have visited the site previously and made your cookies choices.


Strictly necessary cookie.

(vizzy_sh_we_mo)

Internal user flow control to allow showing or hiding welcome modal after sign-up, ensuring that users who have just signed up get introduced to the platform and set their required information. This cookie is cleared upon completion of sign-up and settings.


Strictly necessary cookie.

(Vizzy_degr_su)

Internal user flow control to allow showing personal information questionnaire post sign up, when applying to jobs or joining business networks depending. This cookie is cleared upon completion of sign-up and settings.


Strictly necessary cookie.

(vizzy_cu_ac_id)

Internal user flow control to allow switching between user and business profiles, ensuring that business admins can manage both their personal profile and their business profile. It is therefore only placed for users who access a business profile as well as an individual user profile.


Strictly necessary cookie.

(vizzy_link_business)

Internal user flow control to allow accepting business invitations. This cookie specifically stores the business admin token used when business admins join a business network. It is therefore only placed for users who are invited to be admin users of a business's VIZZY network. This cookie is cleared upon successfully joining a business network as an admin.


Strictly necessary cookie.

(vizzy_join_team)

Internal user flow control to allow accepting business invitations. This cookie specifically stores the business member token used when business members join a business network. It is therefore only placed for users joining a business's VIZZY network. This cookie is cleared upon successfully joining the business network.


Strictly necessary cookie.

(vizzy_c_1)

This cookie tracks user allowance of analytics tracking via our third-party analytics providers as set out below.


Analytical cookie and can be managed in the preference centre.

(vizzy_us_id)

This cookie is used to store user's id for third-party analytics providers as set out below.


Analytical cookie and can be managed in the preference centre.

(vizzy_us_em)

This cookie is used to store user's email address for third-party analytics providers as set out below


Analytical cookie and can be managed in the preference centre.

(vizzy_c_2)

This cookie is used to store user's email address for third-party analytics providers as set out below


Analytical cookie and can be managed in the preference centre.

First party cookies (except for cookies where a different duration has been set out in the table above), will expire after 90 days.



Third party cookies

These cookies are non-essential and are used for the purposes described. This means you can manage your preferences over these types of cookies by visiting the preference centre.

Cookie Title
(Cookie Name)
PurposeMore information

Segment
(ajs_)

Segment is an analytics service we use to better understand how users interact with our Websites, Platform and/or Services so as to improve user experience.


This cookie enables us to:
  1. Understand core user flows
  2. Identify experience bottlenecks

Identify areas of the Website or Platform for improvement

https://www.twilio.com/en-us/legal/privacy#cookies

Meta Pixel
(_fbp)

Meta pixel is a piece of code that places on the Websites and/or Platform to help us track our media spend, advertising success, etc.


This cookie enables us to:
  1. Understand core user flows
  2. Identify experience bottlenecks
  3. Measure the results of ads.

Better understand the impact of ads by measuring what happens when people see them.

https://www.facebook.com/business/help/471978536642445?id=1205376682832142

Google Analytics
(_ga, _gid)

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic.


This cookie enables us to:
  1. Understand core user flows
  2. Identify experience bottlenecks
https://tools.google.com/dlpage/gaoptout

Klaviyo
(_kla)

Klaviyo is an analytics service we use to better understand how users interact with our service so as to improve user experience.


This cookie enables us to:
  1. Understand core user flows
  2. Identify experience bottlenecks
https://help.klaviyo.com/hc/en-us/articles/360034666712

Hotjar
(_hj)

Hotjar combines both Analysis and Feedback tools and gives the 'big picture' of how to improve a site's user experience and performance/conversion rates.


This cookie enables us to:
  1. Understand core user flows
  2. Identify experience bottlenecks
https://help.hotjar.com/hc/en-us/articles/6952777582999-Cookies-Set-by-the-Hotjar-Tracking-Code

HubSpot
(hubspotutk, __hssc, __hssrc, __hstc)

HubSpot is a cloud-based CRM designed to help align sales and marketing teams, foster sales enablement, boost ROI and optimize inbound marketing strategy to generate more, qualified leads.


This cookie enables us to:
  1. Understanding core user flows
  2. Measure the results of ads.

Better understand the impact of ads by measuring what happens when people see them.

https://legal.hubspot.com/cookie-policy

For third party cookies please refer to the relevant information for each cookie for their respective durations.

Please note that the following third parties may also use cookies, over which we have no control. These named third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. These third-party cookies are likely to be analytical cookies or performance cookies or targeting cookies. Cookie preferences in relation to third parties can be controlled directly via the websites of those relevant third parties, and that their retention period for cookies can be found on the third party website not through Vizzy.

  • YouTube - read more at the YouTube embedding videos page here
  • Vimeo - read more about cookies on Vimeo Services or the embeddable Vimeo video player here

You can .

You can also block cookies altogether by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our Websites and/or Platform or that of other websites.